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About Us

Our Mission

Our mission is to provide high quality health care and other support services allowing area residents to live and thrive in their Northwestern Wisconsin communities.

Our Services

Northern Lights Health Care offers 24-hour skilled nursing care, memory care assisted living, comprehensive rehabilitation services and home health care for our community. Our services offer a multi-skilled team consisting of nursing, social services, dietary, therapeutic recreation, rehabilitative therapy, and spiritual care professionals.

Our Caring Community

Our dedicated staff, Board of Directors and caring members of our community make Northern Lights Health Care a thriving success. Thank you to all the volunteers that give their personal dedication to our residents.

Our History

Northern Lights Services has built our reputation for exceptional care and services since 1980. Our personalized attention to the needs of our residents helps to address the concerns and questions of their family members. Northern Lights is a not-for-profit, skilled nursing and rehabilitation health care community.

Latest Information

Key Personnel


Executive Director: Jennifer Augustine

Skilled Nursing

Director of Nurses: Naomi Bratley

Resident Life Director:Kim “Murph” Murphy

Social Services Director/Admissions Coordinator: Bethany Nelson

Billing Office Manager: Paula Mashlan

The Oaks Assisted Living

Director: Heidi Anderson

Registered Nurse: Michelle Crowell RN, BSN

Billing Office Manager: Paula Mashlan

Activity Coordinator: Diane Jarecki

Rehabilitation Services

Director of Rehab Services: Marisa Buerger, COTA

Home Health and Community Services

Director: Michelle Crowell RN, BSN

Intake Coordinator: Kerri Shilts

Billing Coordinator: Susie Hicks

Human Resources

Human Resources: Teresa Burback

Board of Directors

  • Diane Fizell
  • Sandy Olson
  • Sandy Johnson
  • Colleen Daly
  • Peter Bremner
  • Ellen Avol Law
  • Mike Bailey

Bayfield County Board Liaisons

  • Jeff Silbert
  • George Newago
  • Larry Fickbohm

Employment & Volunteer Opportunities

Are you interested in a Health Care Career?

You are not too young; you are not too old to look at yourself and these career paths. Northern Lights Health Care Center doesn't have openings in all of these areas, but we do have the best staff in these fields. We want to continue to grow our own staff and would like to consider your applications. The following descriptions will help you determine your future in health care:

Certified Nursing Assistant: Three weeks of classes at WITC and then back to orientation with your team at Northern Lights.

Registered Nurse: WITC offers a two year Associate Degree in nursing. A great opportunity for RN's to use their critical thinking and clinical skills.

Licensed Practical Nurse: WITC offers a one year practicum program. LPN's are an integral part of our nursing team.

Certified Occupational Therapy Assistant (COTA): Two years of course work at WITC.

Physical Therapy Assistant (PTA): Two year program with classes at Lake Superior College in Duluth.

Nursing Managers, Department Managers, Administration, and other positions: If you keep building your professional skiles, the opportunities will keep on growing.

Do you see your future in any of these descriptions? Call Teresa at (715) 373-5621 for job openings.

To download application and background check forms go to the Download Forms section at the bottom of the page

Frequently Asked Questions

1. Do most of the people come to NHLCC for short stay or long term care?

Half of the people admitted last year came for a short post-hospital recuperation and stayed between a few days and three to four months. The large majority of these clients received intense nursing and therapies and returned home stronger and safer.

Those that do come for long term care may rather be in their own home, but they realize that they need so much support with the activities of daily living that this is the best second choice.

2. Do you have private rooms or are they all doubles?

We have 23 private rooms and 21 double occupancy rooms. Each room has its own restroom.

3. What is included in the room rate?

Our rate is more inclusive than many facilities. Room, food, nursing care, activities, social services, housekeeping, and laundry are included. Physician, medications, therapies, beauty and barber are billed by the provider or as a detailed billing based on usage. We have a more complete list available from our Social Service Director.

4. What could I bring and what is needed?

What is needed are your personal clothing and grooming aids. what you may bring is based on what you want and available space.

Many persons bring a TV, hobby items, reading materials and plants. Some like to bring a wall hanging or comforter to personalize their room. A favorite chair or other piece of furniture is possible if we can swap space with other items in the room. We have quite a range in what people find comfortable and reassuring.

5. Who owns Northern Lights Health Care Center?

The community owns it the same way they do Boy Scouts or other not-for-profit organizations. A board of ten local citizens set goals and overall policy and then hires and oversees an administrator. With no shareholders or stockholder, the money realized from the business goes back into the business as staff time and supplies and equipment.

6. How do you compare nursing facilities?

There are websites (see our links) that give some information to compare, but the can't take the place of a visit and talking to people in the community who have had experience with the center. The look and feel and smells of a home tell a lot. Even more important are the interactions between staff and residents and visitors. Respect and genuine caring aren't easily missed in most settings, nor is it hard to recognize when they are absent.

We wish you well with your decisions and invite you to contact us or visit. See our contact page for names, numbers and email addresses.


Wisconsin Alliance of Quality for the Aging

This Alliance is made up of eleven top not-for-profit organizations serving seniors in Wisconsin. The Alliance shares training, data and quality improvement resources to achieve best practices.

LeadingAge Wisconsin

LeadingAge Wisconsin is a statewide membership association of nonprofit corporations dedicated to serving the needs of aging adults and people with disabilities

Useful Links

Bayfield County - Information on Bayfield County, Wisconsin.

Leading Age - LeadingAge Wisconsin is a statewide membership association of nonprofit corporations dedicated to serving the needs of aging adults and people with disabilities

Nursing Home Compare - Provides detailed information about the past performance of every Medicare and Medicaid certified nursing home in the country.

Wisconsin Nursing Homes - Lists and Information on Wisconsin Licensed Nursing Homes

Download Forms

Background Check

Complaint Procedure for transport

Employment Application

Transport Complaint

We'd love to hear from you!